Shipping policy
At BOTANILIA, every order is prepared with care. Here is everything you need to know about the delivery of your products.
Processing Time All orders are processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Timeframes
| Zone | Estimated Delivery |
|---|---|
| USA & Canada | 3 to 6 business days |
| Europe | 3 business days |
| Gulf Countries | 5 to 7 business days |
These timeframes are estimates and begin from the date of shipment.
Shipping Rates Shipping costs average €35 and are calculated at checkout based on your delivery address. Free shipping is included on all Sets & Gift Sets.
Customs & Import Duties For deliveries outside the European Union, customs fees or local taxes may apply in accordance with your country's regulations. These charges are the responsibility of the recipient and are not included in the order price.
Delays BOTANILIA cannot be held responsible for delays caused by carriers, customs procedures, or exceptional circumstances. In the event of a significant delay, our team will contact you as soon as possible.
Order Tracking A confirmation email with a tracking number will be sent to you as soon as your order has been shipped.
Contact For any questions regarding your delivery: info@botanilia.com